Terms and conditions

 

Title: 

Deposits and Booking Fees

All deposits and booking fees paid for our floral services are non-refundable. Once a booking is confirmed and a deposit has been received, this secures your date and our commitment to creating your bespoke floral arrangements.

Wedding and Event Florals

A non-refundable deposit is required to secure your wedding or event date. This deposit confirms our availability and commitment to your special day. The remaining balance is due as per the terms outlined in your quotation.

Cancellations

We understand that circumstances can change. However, due to the bespoke nature of our work and the advance ordering of fresh flowers and materials, deposits and booking fees cannot be refunded in the event of cancellation. This ensure that as a business any losses incurred by securing your date and thus turning away other potential clients and booking and covered aswell as administrative work that may have already gone into your booking for your occasion or event. 

Changes to Orders

 

We will do our best to accommodate changes to your order where possible, subject to availability and timing. Please contact us as soon as possible if you need to make any amendments. Changes of date may be subject to a rescheduling fee. 

By placing a booking with Signature Sentiments, you acknowledge and agree to these terms

 

Here’s the concise, UK-law compliant clause you can paste directly into your booking contract:
 
 
 
IMAGE USAGE & RELEASE CLAUSE
 
10.1 Usage Rights
The Client hereby grants Signature Sentiments a perpetual, royalty-free, worldwide license to use, edit, reproduce and display any photographs or recordings of the floral designs and arrangements created under this agreement, for the purposes of portfolio display, marketing, advertising, social media, website content, editorial and promotional use.
 
10.2 Client Details
No personal identifiable information of the Client will be published without separate written consent, unless agreed otherwise.
 
10.3 Confirmation
The Client confirms they have full authority to grant these rights, and no further fees or compensation are payable for such usage. This clause is governed by the laws of England and Wales.